Find the right appointment
Use period, status, specialist, service, and customer search filters. Expand a booking to review contact details, payment state, calendar synchronization, reminders, intake answers, attendance, and change history.
Use the correct appointment action
- Edit booking changes merchant-controlled details.
- Change time or Repeat appointment creates the appropriate scheduling flow.
- Complete manually closes a delivered appointment when automation cannot.
- Cancel booking releases the time and can trigger waitlist handling.
- Delete permanently is for erroneous records and should be used sparingly.